Privacy Policy

1. Introduction

At Cloza, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or purchase our products.

2. Information We Collect

When you interact with Cloza.shop, we may collect the following information:

  • Personal Information: Name, email, phone number, shipping address, billing address

  • Payment Information: Securely processed by our trusted payment partners (we do not store your card details)

  • Website Data: IP address, browser type, device information, pages visited, and shopping behavior

We only collect information that is necessary to process your orders, improve your shopping experience, and communicate with you effectively.

3. How We Use Your Information

Your information may be used for the following purposes:

  • To process and fulfill your orders

  • To send updates, confirmations, and promotional emails (you can unsubscribe anytime)

  • To improve our website and services based on usage data

  • To prevent fraud or unauthorized activity

4. Sharing Your Information

  • We never sell your personal information to third parties.

  • We may share information with trusted partners such as shipping carriers or payment processors only as necessary to complete your order.

  • In rare cases, we may disclose information to comply with legal obligations or protect our rights.

5. Security of Your Data

  • Cloza.shop uses industry-standard security measures, including SSL encryption, to protect your personal and payment information.

  • We continuously monitor and update our systems to prevent unauthorized access, disclosure, or alteration of your data.

6. Cookies and Tracking

  • Our website uses cookies and similar technologies to improve user experience, track shopping behavior, and display relevant content.

  • You can disable cookies in your browser settings, but some features may not function properly.

7. Your Rights

  • You have the right to access, update, or delete your personal information by contacting us at support@cloza.shop.

  • You may also opt out of marketing communications at any time.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time.

  • Any changes will be posted on our website, and the updated version will be effective immediately.

Your privacy matters to us. At Cloza, we are committed to keeping your information safe, secure, and used responsibly so you can shop with confidence.

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