Refund and Returns Policy

Returns:

  • Eligible within 7 days of delivery.

  • Products must be unused, undamaged, and in original packaging.

Non-Returnable Items:

  • Products that have been used, damaged, or altered

  • Items marked as final sale or clearance

Refunds:

  • Processed within 7–10 business days after inspection of returned items.

  • Shipping fees are non-refundable unless the item was defective or incorrect.

Return Contact:
Email: sapporte@cloza.shop
Phone: +1 385 361 5345